<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss'><id>tag:blogger.com,1999:blog-5467244</id><updated>2009-08-26T18:23:22.189+08:00</updated><title type='text'>AlwaysWoW! For a Great Great WoW in Life</title><subtitle type='html'>Thoughts from me about things that are cool, that are WoW, that blow me away.

Observations about businesses and people from a wide variety of life.

Daily encounters - and thoughts outside the box, inside the box and without any box. New thinking, and challenging old thinking.

Passionate about life, about respect, and about integrity.</subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://alwayswow.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><link rel='next' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default?start-index=26&amp;max-results=25'/><author><name>Andreas</name><email>noreply@blogger.com</email></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>315</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-5467244.post-110501718622916489</id><published>2005-01-06T21:01:00.000+08:00</published><updated>2005-01-06T22:14:10.166+08:00</updated><title type='text'>Moving on-- Farewell to a Blog</title><content type='html'>Let's move on to &lt;a href="http://www.alwayswow.com"&gt;http://www.alwayswow.com&lt;/a&gt;. Is AlwaysWoW becoming more serious? I don't know but may be a new platform deserves a more serious approach? Actually, I don't think so. AlwaysWoW means to have fun in doing things, looking at things differently as well, challenging old thinking and including and learning new ones.&lt;br /&gt;&lt;br /&gt;But serious: I had fun at &lt;a href="http://www.Blogger.com"&gt;http://www.Blogger.com&lt;/a&gt;. Naively, I opened the account back in January 2002 – so now, I am a three year member of Blogger.&lt;br /&gt;&lt;br /&gt;I did so because at that time, I opened a lot of accounts in the Internet, most of them for free. The account wasn't used for a long time, but one day in June 2003, I sat down to write something about a &lt;a href="http://alwayswow.blogspot.com/2003/06/operational-efficiency.html"&gt;great restaurant &lt;/a&gt;that I visisted with my family, which employed really boring waiters and waitresses.&lt;br /&gt;&lt;br /&gt;Writing words without thinking much (has it changed at all, since?). Innocent as I was, it didn't work straight away in the &lt;a href="http://alwayswow.blogspot.com/2003/06/done-it-no-more-procrastination.html"&gt;very first beginning&lt;/a&gt;. Since my thinking was such that I thought Blogger knows all, they will also know my challenges and come back to me without I asking them. That was my thinking, and of course, nobody came to help me. But normally they responded when I faced a problem or challenge. Sometimes they helped me straigthen out my blog again - thanks, guys!!&lt;br /&gt;&lt;br /&gt;It took a while before I wrote more frequently, and well, my interest in customer experience shaped my thinking and how this blog developed. It took a very long time for me to also start manipulating the template, and to integrate a visitor counter for example, or &lt;a href="http://www.haloscan.com"&gt;Haloscan&lt;/a&gt; – recently I already changed my old profile to the current one. I did so once, and hey, it messed up my blog so badly that I didn’t change anything for a long time. The nice piece, however is that I learnt or re-learnt a bit of HTML. I am sometimes sitting with books and study and change and test and retest. Awesome. But I digress.&lt;br /&gt;&lt;br /&gt;Sometimes in beginning of this year, I discovered &lt;a href="http://www.petalingstreet.org"&gt;Petaling Street&lt;/a&gt; and naturally, I wasn't able to post things first.&lt;br /&gt;&lt;br /&gt;Thanks to &lt;a href="http://www.aizuddindanian.com/voi/"&gt;Aizuddin&lt;/a&gt;, who helped me in the beginning by explaining how to post posts I was able to post. From that time onwards, I wrote more entries. But from the beginning I planned to have an upgraded service. Blogger always replied to my respective inquiries that such service is planned, but it never came. Over time, I discovered other, great blogs in the US and elsewhere and realized that I want my own upgraded blog more and more. I started by registering alwayswow as domain in May 2004, not too late since about a week later, someone reserved the .net version.&lt;br /&gt;&lt;br /&gt;All I all, I wrote 223 entries in the Blogspot post – and according to my profile, this makes a total of 66,442 words. On average, I posted one article per week, but than, my blog was dormant for a long time. And oi – I just discovered that since I have a profile on my blogspot 391 visitors looked at it – and this is one that has only be recently made available.&lt;br /&gt;&lt;br /&gt;Now, again, it is time to move over – here we come &lt;a href="http://www.alwayswow.com"&gt;alwayswow.com&lt;/a&gt;. I have to apologise to those that link to me but would like to ask them to change their links to this new location and follow me to my new experience.&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Continued at &lt;/strong&gt;&lt;a href="http://www.alwayswow.com"&gt;&lt;strong&gt;alwayswow.com&lt;/strong&gt;&lt;/a&gt;&lt;strong&gt;.&lt;/strong&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110501718622916489?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='related' href='http://www.alwayswow.com' title='Moving on-- Farewell to a Blog'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110501718622916489'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110501718622916489'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/moving-on-farewell-to-blog.html' title='Moving on-- Farewell to a Blog'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110498799949248053</id><published>2005-01-06T13:06:00.000+08:00</published><updated>2005-01-06T13:06:39.493+08:00</updated><title type='text'>Strong quake strikes off Indonesia's coast?</title><content type='html'>Another one?  I just found this in the China Post.  &lt;br /&gt;&lt;br /&gt;It says:&lt;br /&gt;&lt;br /&gt;&lt;em&gt;"A 5.6-magnitude earthquake has hit near the site of last week's tsunami-inducing quake off Indonesia's coast, the Hong Kong Observatory said Thursday. &lt;br /&gt;&lt;br /&gt;The latest tremor, recorded Wednesday night, was centered about 110 kilometers (70 miles) west of Banda Aceh, the capital of the Indonesian province hit hard Dec. 26 by a 9.0-magnitude quake and resulting tsunami, the observatory said. &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;It wasn't immediately clear if there were any casualties from Wednesday's earthquake."&lt;/em&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110498799949248053?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='related' href='http://www.chinapost.com.tw/asiapacific/detail.asp?ID=56522&amp;GRP=C' title='Strong quake strikes off Indonesia&apos;s coast?'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110498799949248053'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110498799949248053'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/strong-quake-strikes-off-indonesias.html' title='Strong quake strikes off Indonesia&apos;s coast?'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110497316876982479</id><published>2005-01-06T08:59:00.000+08:00</published><updated>2005-01-06T21:24:03.026+08:00</updated><title type='text'>Bush donates US$10K in Tsunami Aid</title><content type='html'>&lt;div align="left"&gt;Donating is fine. It is known that Americans like to donate a lot of money. I believe that this is okay, since they are living in the richest country in the world, and I appreciate it.&lt;br /&gt;&lt;br /&gt;I also believe that it is important that corporations and politicians open their wallet and donate whatever they can. Goodness, in the end, this is for their own sake - if the countries affected by the Tsunami overcome the crisis quickly and the population starts having a living again - in hotels, hawkers, souvenir shops - business will profit as well.&lt;br /&gt;&lt;br /&gt;There is an article in Yahoo that celebrates Bush for donating US$10,000. Great - thank you. It will help, no doubt about it.&lt;br /&gt;&lt;br /&gt;But than there is this one little piece in the setting that makes my stomach feel sour:&lt;/div&gt;&lt;div align="center"&gt;&lt;br /&gt;&lt;br /&gt;&lt;em&gt;"Scott McClellan, White House press secretary, told reporters traveling with Bush to Illinois that the president — &lt;strong&gt;himself a multimillionaire &lt;/strong&gt;— has written checks to several organizations listed on a Web site set up to direct Americans to various reputable charities collecting private contributions for tsunami relief."&lt;/em&gt; &lt;/div&gt;&lt;div align="left"&gt;&lt;br /&gt;&lt;br /&gt;Thank you, Mr. President, for your generosity. US$10,000 might be a lot for many people, but considering your pocket, I believe a larger amount would have been nice. Well, may be it is coming, after a further assessment by the President. Remember, the US only pledged US$35 million in the beginning, only to quickly increase the sum tenfold after being criticised by the international community.&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold;"&gt;Comment:&lt;br /&gt;&lt;br /&gt;&lt;/span&gt;I was &lt;a href="http://www.aizuddindanian.com/voi/archives/2005/01/tsunami_donatio.html"&gt;criticised&lt;/a&gt; that I criticise the President for giving so little from his big pocket.  Aizuddin says: "What disturbs me is that the size of individual and organizational (corporate) donations in aid for the victims of the tsunami have become an issue. So-and-so has not done enough. So-and-so has done so much. My donation is bigger than yours. My donation is more worthy."&lt;br /&gt;&lt;br /&gt;That is true - my comment sounds like a non-WoW.  But such is life.  I believe that sometimes, it is okay to give a lot of money, and that money can move mountains.  President Bush is a leader and leaders set examples.  He could have shown that despite all the negative criticism that is thrown at him, he is able to open up and give a lot of what he can give.  He could have set some records straigth.  But first was the case that the UN had to criticise the US for the small amount of donations, before financial assistance started to flow.  And now, secondly, the President stays behind.  I wrote before in another entry, that &lt;a href="http://alwayswow.blogspot.com/2005/01/some-get-it-some-just-dont.html"&gt;some get it, some don't&lt;/a&gt;.  You chose which one President Bush is.&lt;br /&gt;&lt;span style="font-weight: bold;"&gt;&lt;/span&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110497316876982479?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='related' href='http://story.news.yahoo.com/news?tmpl=story&amp;cid=544&amp;ncid=544&amp;e=6&amp;u=/ap/20050105/ap_on_go_pr_wh/tsunami_bush' title='Bush donates US$10K in Tsunami Aid'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110497316876982479'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110497316876982479'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/bush-donates-us10k-in-tsunami-aid.html' title='Bush donates US$10K in Tsunami Aid'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110491023116449106</id><published>2005-01-05T15:19:00.000+08:00</published><updated>2005-01-05T15:30:31.163+08:00</updated><title type='text'>Fine, Mama</title><content type='html'>Latest since Allan Pease and Barbara Pease published their book "Why Men Lie and Women Cry" do people know that men's communication structure differs dramatically from women's.  Well, many people knew it before but they got it confirmed scientifically.&lt;br /&gt;&lt;br /&gt;My boy doesn't differ too mcuh from this - only that he is able to ask lots and lots of questions.  So, on Monday, when he sits in the car with my wife, he starts to ask her:&lt;br /&gt;&lt;br /&gt;"Mama, how are you."&lt;br /&gt;&lt;br /&gt;My wife responds.&lt;br /&gt;&lt;br /&gt;"Mama, what did you do."&lt;br /&gt;&lt;br /&gt;My wife responds.  And he keeps talking but after a while he gets quiet.  Than he says.&lt;br /&gt;&lt;br /&gt;"Mama, you haven't ask me, how was school today!"&lt;br /&gt;&lt;br /&gt;My wife asks:  "And, how was school today?"&lt;br /&gt;&lt;br /&gt;My kid responds: "Fine."&lt;br /&gt;&lt;br /&gt;My wife asks: "What did you learn?"&lt;br /&gt;&lt;br /&gt;My kid responds: "I don't know.  I forgot already."&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110491023116449106?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110491023116449106'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110491023116449106'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/fine-mama.html' title='Fine, Mama'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110483090360199603</id><published>2005-01-04T17:23:00.000+08:00</published><updated>2005-01-04T17:28:23.600+08:00</updated><title type='text'>Tables and desks remain empty</title><content type='html'>I mentioned it &lt;a href="http://alwayswow.blogspot.com/2005/01/back-to-school.html"&gt;two days ago&lt;/a&gt; that there will be the realisation that desks or tables remain empty, when school is starting.  That kids in schools that were in holiday with their parents are dead or that employees won't return.&lt;br /&gt;&lt;br /&gt;It is happening.&lt;br /&gt;&lt;br /&gt;&lt;div align="center"&gt;&lt;em&gt;"We know whole families are missing from this school, children from this school are missing," she said. "We know we will have empty desks in classrooms next week, and we want to make sure we have the support in place. All over Bromma it is the same, you can feel people's pain, everyone is affected. Children are clinging to their parents, and mothers, myself included, are holding their children very close to them these days."&lt;/em&gt;&lt;/div&gt;&lt;br /&gt;This is a very emotional &lt;a href="http://www.guardian.co.uk/tsunami/story/0,15671,1382744,00.html"&gt;article &lt;/a&gt;reporting about the situation in Sweden, from where many holidayers came to have fun in Asia.&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110483090360199603?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110483090360199603'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110483090360199603'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/tables-and-desks-remain-empty.html' title='Tables and desks remain empty'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110482185937404371</id><published>2005-01-04T14:43:00.000+08:00</published><updated>2005-01-04T17:22:24.706+08:00</updated><title type='text'>After the Tsunami - What can be done next?</title><content type='html'>&lt;a href="http://joyjuicewizard.blogspot.com/2005/01/much-have-been-saidbut-is-it-enough.html"&gt;Sham&lt;/a&gt; has a great post over at JoyJuiceWizard and it raises the question, what to do next. We donated, some have helped, for better or &lt;a href="http://www.jeffooi.com/archives/2005/01/tsunami_relief_5.php"&gt;worse&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;The governments around the world try their best, but food alone, clothes and so on might not be enough. There are people that need more to get over the crisis.&lt;br /&gt;&lt;br /&gt;&lt;ul&gt;&lt;li&gt;Professional life have been destroyed in the form of hotels, resorts, or fishing utilities. In the wake, there are those that were employed by those facilities, resulting in an economic multiplier effect. &lt;/li&gt;&lt;li&gt;Kids, but also adults are traumatised by the event. Imagine, you have been close to the waves or even in them. Fighting for your life. Seeing your kids or parents swept away. &lt;/li&gt;&lt;/ul&gt;&lt;p&gt;I believe those are the victims that need to get back on their feet:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;What about consulting services to get them the assistance to get moving again?&lt;/li&gt;&lt;li&gt;What about cheap bank loans with very little or no interest rates, with a longer repayment period? &lt;strong&gt;I actually just read that Thai banks do provide that.&lt;/strong&gt;&lt;/li&gt;&lt;li&gt;Where are the psychologist that talk to children and adults alike to get the over the trauma? &lt;/li&gt;&lt;li&gt;Where are the construction companies that offer to rebuild houses for free, at a speedy service, or at least for a lowered sum?&lt;/li&gt;&lt;li&gt;Where are the white good and the brown good companies that offer goods for free to the victims? It doesn't need to be the largest TV screen or the most modern aircondition set, but something, something - hey, a stove would be nice or a microwave&lt;/li&gt;&lt;li&gt;Where are the mega markets, supermarkets, food traders that offer rice supply for the next 1, 2, 3 months, dependent on some criteria?&lt;/li&gt;&lt;li&gt;Where are the schools that don't require fee payments for the children of the victims?&lt;/li&gt;&lt;li&gt;Where are the clothing stores that provide school uniforms for free?&lt;/li&gt;&lt;li&gt;Where are the telcos that install telephone lines for free or provide free service for a certain time?&lt;/li&gt;&lt;li&gt;Where are the mobile communications providers that give away handsets for free? &lt;strong&gt;I heard that Thai cellular companies do something in this area - anybody has comments?&lt;/strong&gt;&lt;/li&gt;&lt;li&gt;&lt;a href="http://atiza.blogspot.com/"&gt;Atiza&lt;/a&gt; commented that there is no electricity in many of the affected areas.  Stupid me.  But let's say, we could start with some generators to be donated.  Hello Tenaga Nasional, hello IPP.  A chance for promotion and marketing!!&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;There is so much more to say to this - any company can do something. Step forward, I say!!&lt;/p&gt;&lt;p&gt;I read in The Nation (Thailand), December 29, 2004 edition that &lt;em&gt;"Banks and private companies have donated hundreds of millions of baht as well as goods and services ranging from water and food to free telephone calls to help victims of the tsunami that battered Thailands southwestern coast." &lt;/em&gt;&lt;strong&gt;Sounds like a good start&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;I somehow have the feeling that it is only the people who provide their means - and that we are still waiting for the manufacturers to get moving. &lt;/p&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110482185937404371?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110482185937404371'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110482185937404371'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/after-tsunami-what-can-be-done-next.html' title='After the Tsunami - What can be done next?'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110474009855109692</id><published>2005-01-03T16:14:00.000+08:00</published><updated>2005-01-03T16:14:58.550+08:00</updated><title type='text'>Talk about the power of the blogs</title><content type='html'>&lt;a href="http://customerevangelists.typepad.com/blog/2004/12/new_blogger_lan.html"&gt;Church of the Customer &lt;/a&gt;has this very interesting write-up about a blogger who went to become a book author after a publisher stumpled upon her blog.&lt;br /&gt;&lt;br /&gt;WoW!&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110474009855109692?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='related' href='http://customerevangelists.typepad.com/blog/2004/12/new_blogger_lan.html' title='Talk about the power of the blogs'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110474009855109692'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110474009855109692'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/talk-about-power-of-blogs.html' title='Talk about the power of the blogs'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110473631734962252</id><published>2005-01-03T15:11:00.000+08:00</published><updated>2005-01-03T15:11:57.350+08:00</updated><title type='text'>Some get it, some just don't</title><content type='html'>Call me emotional, call me anything or flame me if you want.&lt;br /&gt;&lt;br /&gt;But while it appears that more and more nations get together to help out in the ongoing effort to clear up the damage of the Tsunami and to help those that struggle to get their life back to a somewhat normal or livable basis,  others just keep doing what they did before - not realising that they fall more and more out of step with the so-called "world community."&lt;br /&gt;&lt;br /&gt;On the one hand, we will have a summit (whatever good that is for) on the Tsunami: &lt;a href="http://www.bloomberg.com/apps/news?pid=10000102&amp;sid=aD6bqTzL7XFk&amp;refer=uk"&gt;Asia Prepares for Tsunami Summit; Thailand Wants Warning System&lt;/a&gt; &lt;br /&gt;&lt;br /&gt;And than we have news such as this: &lt;a href="http://news.scotsman.com/latest.cfm?id=3953094"&gt;"Suicide Bombing Kills at Least 23"&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;or this:&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.reuters.co.uk/newsArticle.jhtml?type=worldNews&amp;storyID=647488"&gt;Egypt demands Israel pullback to 2000 lines&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;or this&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.iht.com/articles/2005/01/02/news/mideast.html"&gt;Despite pullback pledges, Israel rolls tanks into Gaza &lt;/a&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110473631734962252?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='related' href='http://www.bloomberg.com/apps/news?pid=10000102&amp;sid=aD6bqTzL7XFk&amp;refer=uk' title='Some get it, some just don&apos;t'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110473631734962252'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110473631734962252'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/some-get-it-some-just-dont.html' title='Some get it, some just don&apos;t'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110467152317426612</id><published>2005-01-02T21:05:00.000+08:00</published><updated>2005-01-02T21:12:03.173+08:00</updated><title type='text'>Back to school</title><content type='html'>My kid will be in Standard 2 from tomorrow onwards.  That means, my time of getting up a bit later is over.  It is back to 5.45 AM, the yawning, the challenge of getting my kid ready, the dread to be on the road for one endless hour before I be in my office.&lt;br /&gt;&lt;br /&gt;I don't like it!!!  But I will have my fun.  Listening to the radio, singing songs, exchanging ideas with my wife and kid, "cursing" other drivers.&lt;br /&gt;&lt;br /&gt;But what I realised is the following scenario.  There were many people that went on leave over Christmas.  They might have been to places where the Tsunami hit, but nobody in their office knows.  Imagine the scenario that they are expected back and their desk remains empty.  It will happen and it is scary!&lt;br /&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110467152317426612?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110467152317426612'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110467152317426612'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/back-to-school.html' title='Back to school'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110467098157648555</id><published>2005-01-02T20:48:00.000+08:00</published><updated>2005-01-02T21:03:01.576+08:00</updated><title type='text'>One week after the Tsunami - are we moving on?</title><content type='html'>It's about a week since the Tsunami struck many countries in Asia.  The first shock is over, the emotions that we first felt are slowly subsiding.  Instead of people running away from the water, we see the destruction of the areas and observe and comment how people try to get on their feet again.&lt;br /&gt;&lt;br /&gt;We sigh a relief that the first helicopters are landing, that emergency food supply is somewhat secured and that the world is donating a lot. &lt;br /&gt;&lt;br /&gt;The newspapers and the media will report another week about the Tsunami, and than, other news will start to take over the frontpages of the papers, the ongoing reports from CNN, our Malaysian TV and BBC will be replace by hourly reports in the news and even here, the description will be shorter and shorter.&lt;br /&gt;&lt;br /&gt;But it is not over yet.  Please don't forget that there are hundreds of thousands of people that will still face the consequences of the Tsunami.  Diseases are eminent. There are those whose livelihood has been destroyed, may be forever.  Children will still be without parents, and parents in many areas will have lost their jobs, families have been decimated. &lt;br /&gt;&lt;br /&gt;It is easy to move on - tomorrow, holidays are over for many, school is starting in Malaysia, and it is easy to forget.  But please keep on donating.  Please remember the victims.  &lt;a href="http://www.jeffooi.com/archives/2005/01/tsunami_unicef.php"&gt;Unicef&lt;/a&gt; still needs donations and I believe they are not the only ones. &lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110467098157648555?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110467098157648555'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110467098157648555'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/one-week-after-tsunami-are-we-moving.html' title='One week after the Tsunami - are we moving on?'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110465686474483157</id><published>2005-01-02T17:06:00.000+08:00</published><updated>2005-01-02T17:07:44.743+08:00</updated><title type='text'>Thanks Peter!</title><content type='html'>Found help already, thanks to &lt;a href="http://www.petertan.com/blog/"&gt;Peter&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;But man, &lt;a href="http://alwayswow.blogspot.com/2005/01/i-am-totally-150-frustrated-with.html"&gt;Movable Type&lt;/a&gt; is a toughy!!&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110465686474483157?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110465686474483157'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110465686474483157'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/thanks-peter.html' title='Thanks Peter!'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110465007412647576</id><published>2005-01-02T15:13:00.000+08:00</published><updated>2005-01-02T15:14:34.126+08:00</updated><title type='text'>I am totally 150% frustrated with Movable Types</title><content type='html'>I nearly give up.  I want to move to a different service - Movable Type - but somehow, everything is now messed up.  Is there anybody out there who is able to help me with it?  I really would appreciate some help!!&lt;br /&gt;&lt;br /&gt;Thanks so much.&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110465007412647576?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110465007412647576'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110465007412647576'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/i-am-totally-150-frustrated-with.html' title='I am totally 150% frustrated with Movable Types'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110456957535099781</id><published>2005-01-01T16:25:00.000+08:00</published><updated>2005-01-01T17:08:57.046+08:00</updated><title type='text'>Service - the little things that make a difference</title><content type='html'>Recently, this blog focusses on services provided in hotels. Actually, it started off by comparing two hotels in Kuala Lumpur that look the same, and which are located side by side.&lt;br /&gt;&lt;br /&gt;Following this was the situation, in which a receptionist in the Pangkor Island Beach Resort Hotel called my sister-in-law "stupid woman", when the she put down the telephone receiver, but was still audible.&lt;br /&gt;&lt;br /&gt;Instead of going to Pangkor, we drove up to Cameron Highlands (yeah, yeah, I know, I made a spelling mistake earlier - thanks for telling me).&lt;br /&gt;&lt;br /&gt;The hotel we booked was the &lt;a href="http://www.equatorial.com/"&gt;Equatorial&lt;/a&gt;.  They provided a different experience altogether.&lt;br /&gt;&lt;br /&gt;&lt;a href="http://photos1.blogger.com/img/5/1109/640/Equatorial.jpg"&gt;&lt;img style="border: 1px solid rgb(0, 0, 0); margin: 2px;" src="http://photos1.blogger.com/img/5/1109/320/Equatorial.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;We drove up the mountains and weren't quite sure of the way. My wife called the hotel and they explained the details to her. The receptionist said good-bye in a special way: "You take care and have a nice day!"&lt;br /&gt;&lt;br /&gt;The hotel is divided into two sections. One section contains the main building, while the other contains apartments that can be rented. However, they smelled - probably haven't been occupied for a while - we were suppose to say there for a night and than move to the main building. So, up we went to the reception to ask for a different room.&lt;br /&gt;&lt;br /&gt;There was no problem in getting two rooms, for my sister-in-law's and my family. What was nice is that the magnetic strip card (sorry, I don't know the right word for it), was set to function in both room, as if there was only one room.&lt;br /&gt;&lt;br /&gt;We still moved to different rooms the next day - both rooms were connected to each other.  Again, the rooms were connected.&lt;br /&gt;&lt;br /&gt;Small things, naturally - but it is the small things that make the difference. Hotels are in the business of renting rooms to people. This is the entry ticket to running their business. Based on their target group (is there such thing, still?), hotels target different types of travellers - think of budget hotels to the most luxiourous hotels.&lt;br /&gt;&lt;br /&gt;The rest is what makes up the experience for the traveller - the little things, as I mention. Those that make your place stand out from the rest. It is so easy to entice or thrill your customer, isn't it?&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110456957535099781?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110456957535099781'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110456957535099781'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/service-little-things-that-make.html' title='Service - the little things that make a difference'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110455431573517880</id><published>2005-01-01T13:29:00.000+08:00</published><updated>2005-01-01T12:41:27.106+08:00</updated><title type='text'>Chomel and Kentum</title><content type='html'>A long time back, there was a cat called Grey. When he died, in late 2003 (we put him to sleep) he was about 18 years old. All his life he lived in the house together with members of my family. He ruled the house and he ruled his area. He came in by climbing up the bars at the kitchen windows and squeezing through a small open gap on top of the window.&lt;br /&gt;&lt;br /&gt;He was a beautiful cat, but in the end, without teeth and lower control of his body movements he was sometimes badly hurt by rivals.&lt;br /&gt;&lt;br /&gt;However, he made his mark. Our area is full of his descendants. Some that look like him and some that only resemble his original beauty.&lt;br /&gt;&lt;br /&gt;My kid and my niece have adopted three kittens - well, by now, they are a bit bigger than kittens already. The little ones love the cats, and well, the cats love them - especially the food that the kids give them.&lt;br /&gt;&lt;br /&gt;It is great for kids to be in together with animals to learn to take care. My kid wants a cat on his own, and may be, some day, I will get him one. But not in the condominium, I am staying in, not, as long as all the plants that he is suppose to taking care of die sooner or later. But may be, one day!!&lt;br /&gt;&lt;br /&gt;Here is to Chomel and Kentum.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href="http://photos1.blogger.com/img/5/1109/640/IMG_0063.jpg"&gt;&lt;img style="border: 1px solid rgb(0, 0, 0); margin: 2px;" src="http://photos1.blogger.com/img/5/1109/320/IMG_0063.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110455431573517880?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110455431573517880'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110455431573517880'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/chomel-and-kentum.html' title='Chomel and Kentum'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110454776412198401</id><published>2005-01-01T10:40:00.000+08:00</published><updated>2005-01-01T10:49:24.120+08:00</updated><title type='text'>Happy New Year 2005</title><content type='html'>Official celebrations were cancelled in Malaysia.  I am not sure if there were any in Indonesia or Thailand or anywhere else, where the Tsunami hit - I doubt it.&lt;br /&gt;&lt;br /&gt;I want to wish my family, my friends, and the readers of this blog -those that come here regular, those that just pop by today, those that came here after the catastrophy and those that were here earlier (gosh, what a lengthy writing), - a happy and successful year 2005.&lt;br /&gt;&lt;br /&gt;Yesterday evening, I sent a lot of SMS to friends and colleagues (both frequently the same).  I wasn't even sure in the beginning if this was appropriate.  It is not a happy start to a new year.  Let's hope it will get better soon.  &lt;br /&gt;&lt;br /&gt;The combined efforts of the nations to battle the crisis is a good sign.  I heard yesterday that in Sri Lanka, long term foes, the Tamil Tigers and the government, cooperate closely.  I heard that in Aceh in Indonesia, there is no sign of rivalry between the rebels and the government.  Let's just hope that working together in this catastrophy makes foes realise that the guy working beside you is a human.  Just like you and me.  With family, children, beliefs and hope.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110454776412198401?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110454776412198401'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110454776412198401'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2005/01/happy-new-year-2005.html' title='Happy New Year 2005'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110447266163373541</id><published>2004-12-31T13:29:00.000+08:00</published><updated>2004-12-31T14:06:28.023+08:00</updated><title type='text'>Inquiry at Pangkor Island Beach Resort Hotel</title><content type='html'>Last week, I wrote about two hotels in Kuala Lumpur, &lt;a href="http://alwayswow.blogspot.com/2004/12/hotels.html"&gt;the Meridien and The Hilton&lt;/a&gt;.  &lt;br /&gt;&lt;br /&gt;The pictures showed that both look very much the same and the question was, what makes them different from each other.  The basic situation is the same, I thought.  Training to their employees is provised and customer feedback is checked.  The question was, what makes someone pick one hotel over the other - and presumably, it is the attitude of the customer service staff.&lt;br /&gt;&lt;br /&gt;And true enough - they make a difference.  Let me tell you a little story that happened before the Tsunami.&lt;br /&gt;&lt;br /&gt;Our family (the whole family) planned a getaway to the hotel between Christmas and New Year, and the story. &lt;br /&gt;&lt;br /&gt;We planned to go to Pangkor Island at wanted to book rooms in the Pangkor Island Beach Resort Hotel, the former Pan Pacific.  My brother-in called and wanted to book a room called Ocean View, but was told by their receptionist that this room is not available. &lt;br /&gt;&lt;br /&gt;My sister-in-law, the same afternoon, asked for the same room and suddenly was told that the room is still available.  There is nothing wrong with this, since someone might have just cancelled the room. &lt;br /&gt;&lt;br /&gt;So, in order to get the family in for one holiday she booked 5 rooms at once. The hotel should be happy to get such a large number of room reservations at once.  &lt;br /&gt;&lt;br /&gt;Later that day, she went to see her travel agent.  Here, she picked up a brochure outlining a promotional campaign of the hotel, promising much lower prices than we were charged during the original booking. &lt;br /&gt;&lt;br /&gt;Getting curious, she called the hotel anonymously to find out about the promotion. She talked to a receptionist called "Suzy".  This Suzy told her that the campaign was over already. &lt;br /&gt;&lt;br /&gt;My sister-in-law said that this is okay.  So far so good - but when she start putting down the receiver, she heard the receptionist saying "so stupid, this woman." For no reason.  &lt;span style="font-weight:bold;"&gt;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;Employees can surely make a difference.&lt;span style="font-weight:bold;"&gt;&lt;/span&gt;.   &lt;br /&gt;&lt;br /&gt;Another point to make here is that the travel agent, of course, shouldn't have left the brochure on the shelves, outlining the promotional campaign.&lt;br /&gt;&lt;br /&gt;We also called the same hotel to ask for about the weather situation after the Tsunami struck.  During that call, we referred to the governmental announcement asking people to stay away from beaches. They said that their place is safe, that tourists would still arrive by ferry, and that they couldn't refund the advance payment done.  How would a great customer experience end?  With a lot of apologies, informing the hotel guest that the area is safe and that there is nothing to worry about.  But, to increase the surprise and generate potentially a word-of-mouth promotion, they should have offered a refund.  May be with some deduction, but still.  This was and still is a difficult situation.  There is the so-called Act of God in policies and companies like to reinforce this in times of trouble.  The hotel could have acted generously, just to show that they care.&lt;br /&gt;&lt;br /&gt;We didn't cancel the room - and, according to an &lt;a href="http://www.asiatravel.com/malaysia/panpacific/"&gt;online information&lt;/a&gt;, we have to pay the whole (of course).  I wonder if they left the room vacant, always expecting us.  A great hotel would have called to find out where the guests whereabouts is.&lt;br /&gt;&lt;br /&gt;It is a beautiful hotel with a great location - but employees and their attitude surely make a difference - to the better or to the worse! A simple remark can damage the perception of a hotel, and damage the brand.  If it exists in the online world, it is damaged forever. &lt;br /&gt;&lt;br /&gt;I am going to send this link to them.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110447266163373541?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110447266163373541'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110447266163373541'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2004/12/inquiry-at-pangkor-island-beach-resort.html' title='Inquiry at Pangkor Island Beach Resort Hotel'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110446669995694029</id><published>2004-12-31T13:18:00.000+08:00</published><updated>2004-12-31T12:20:37.786+08:00</updated><title type='text'>Aerial Picture of Tsunami</title><content type='html'>There are plenty of pictures around about the Tsunami already, however, why not posting one more.  This one was sent to me by Andy Tan last Wednesday - thanks Andy.  I haven't posted it earlier since I just came back from my holiday yesterday. &lt;br /&gt;&lt;br /&gt;&lt;a href="http://photos1.blogger.com/img/5/1109/640/Tsunami.1.jpg"&gt;&lt;img style="border: 1px solid rgb(0, 0, 0); margin: 2px;" src="http://photos1.blogger.com/img/5/1109/320/Tsunami.1.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;It shows the power of nature.  &lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110446669995694029?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110446669995694029'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110446669995694029'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2004/12/aerial-picture-of-tsunami.html' title='Aerial Picture of Tsunami'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110446654081251566</id><published>2004-12-31T11:28:00.000+08:00</published><updated>2004-12-31T18:33:56.090+08:00</updated><title type='text'>Brand Malaysia mentioning AlwaysWoW!</title><content type='html'>&lt;a href="http://www.brandmalaysia.com"&gt;Mack&lt;/a&gt;, over at Brand Malaysia wrote a &lt;a href="http://www.brandmalaysia.com/movabletype/archives/2004/12/malaysian_blogg.html"&gt;very nice, and funny piece&lt;/a&gt; about this German blogger.  And he got it right.  I like &lt;a href="http://alwayswow.blogspot.com/2004/11/so-much-food.html"&gt;Laksa&lt;/a&gt;, be it Penang Laksa or the one made by my mum-in-law. &lt;br /&gt;&lt;br /&gt;I love &lt;a href="http://alwayswow.blogspot.com/2003/07/some-great-experiences.html"&gt;Teh Tarik&lt;/a&gt; and how this came about is a different story to be told another day.   &lt;br /&gt;&lt;br /&gt;Let me expand on what Mack said.  My basic intention of blogging is to blog about everything that I like and that I don't like.  I am a critical guy, but hopefully seen as constructive.  This part comes from my German heritage, and it is in me thanks to my parents. &lt;br /&gt;&lt;br /&gt;Okay - some words about Germans - and sorry, if I am offending someone, please see this as a VERY general description.  Well, I believe Germans have a tendency to see things critical, and very often, see the world way too pessimistic.  May be I should say they see things negatively critical.  In my opinion, this has something to do with their historical background that reaches way beyond Hitler's Third Reich.  I have to say this to avoid being misunderstood - I believe that Germany's paranoia let to the rise of Hitler.&lt;br /&gt;&lt;br /&gt;But I am detailed oriented, just like other Germans.  Numbers drive me - colleagues in my office say that anything I say is supported by data and facts.  I guess they are true, but hopefully, this is not boring.&lt;br /&gt;&lt;br /&gt;I don't see myself as boring.  People tell me that I am very different from the Germans they know to which I reply, that I was expelled from German because I am laughing and smiling too often.  Germans are pretty serious people.&lt;br /&gt;&lt;br /&gt;So yeah - that is also the motto of this blog - &lt;span style="font-weight: bold;"&gt;Make Your Life A WoW:&lt;/span&gt; &lt;br /&gt;&lt;br /&gt;&lt;ul&gt;   &lt;li&gt;Don't do boring things - those things that are boring to you might be exciting to others.  Like, not everybody loves numbers. &lt;br /&gt;  &lt;/li&gt;   &lt;li&gt;If you have to do something that is not too exciting, try the hardest to make it a great thing (is this a contradiction?).  Try to find the gem in there that excites you.  Be the greatest in what you have to do;&lt;/li&gt;   &lt;li&gt;Don't take yourself too serious.  Have a smile readywhen things turn sour.  Be open to change course;&lt;br /&gt;  &lt;/li&gt;   &lt;li&gt;Be respectful - Show the same respect to a 5 year old, to a 90 year old, to a receptionist or to a CEO.  They are all humans and have a role to play in life.  And they have to say something;&lt;br /&gt;  &lt;/li&gt;   &lt;li&gt;Be compassionate and helpful.  Don't ignore the bad things in life.  Like the Tsunami catastrophy, I try to do my share and donate, and help, and inform, and post pictures.  When I watch TV, read the newspapers or personal events on blogs, I am struggling with emotions.  Or, just think about the service you deliver today to a customer - try to do your best.  Just provide the best customer service your company has ever given.  Go out of your way to help. &lt;br /&gt;  &lt;/li&gt;   &lt;li&gt;Show patience and be tolerant to mistakes and failures.  Something I am struggling with and that my kid teaches me.  I learnt that if he doesn't understand one way of explanation, it is not necessarily his mistake or fault.  May be I have to find a different way to explain things to him.  Or, that he keeps asking and asking and asking and asking -  I think it is great.  I have to overcome my sleepy head and respond to his questions.  And well, if it is late and he actually should sleep, I have to tell him that there is more time the next day to ask more questions.  In one of the presentations by Tom Peters is a slide that states - Punish mediocre success.  Celebrate great failures.  How true!&lt;/li&gt;   &lt;li&gt;Be honest and integer - It is tough sometimes, to find the way to do things right.  It is easy to just do things, even so they might be wrong.  I have learnt that I have to listen to my feelings.  If I don't feel okay doing something, I believe I should not do them.&lt;/li&gt;   &lt;li&gt;Be a CEO of your life.  In anything you do, you have the power to change, to enhance, to enrich.  or to destroy.  It is your life.  Live it to the fullest.  Find opportunities to make things better, if you face challenges. Enjoy those challenges.&lt;br /&gt;  &lt;/li&gt;   &lt;li&gt;Find positive things that blow you away.  Living a Wow also means to find those things that enrich life.  That give the energy to get going and keep going.  To make me get up at 6.00 AM every morning (okay, not the weekends)&lt;br /&gt;  &lt;/li&gt;   &lt;li&gt;Be passionate.  People ask me what they should study, what job they should take.  Hey - do what you like to do.  If you find the one thing in life that really, really drives you, something that makes you really, really happy, do it.  If you are alone in the field or if there are 100,000 others - your passion for this one thing will make you stand out, and will make you successful.  Just do it, as Nike said.  There are enough people that do things they don't like for reasons that sound odd and worn like old socks.&lt;br /&gt;  &lt;/li&gt;   &lt;li&gt;Learn, share knowledge but unlearn.  Why not?  It is great to learn new things and even better if you share those with others.  They might just know the things you need to know to move on.  But just like life changes, knowledge needs to evolve.  Since the world appears to move faster today, there is a lot that we need to learn new everyday.  We cannot hold on to old rules, regulations and requirements.  There is a constant need to try something new and to forget what we learnt yesterday.&lt;/li&gt;   &lt;li&gt;Be yourself.  Don't imitate anybody.  Find your own self.  And live it&lt;/li&gt; &lt;/ul&gt;&lt;br /&gt;There is plenty more to say, but this is the basic motto for a Great WoW in Life.&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110446654081251566?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110446654081251566'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110446654081251566'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2004/12/brand-malaysia-mentioning-alwayswow.html' title='Brand Malaysia mentioning AlwaysWoW!'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110441230812017597</id><published>2004-12-30T21:05:00.000+08:00</published><updated>2004-12-30T21:11:48.120+08:00</updated><title type='text'>Tom Peters mentioning Tsunami </title><content type='html'>There are many, many management gurus.&lt;br /&gt;&lt;br /&gt;There are many, many blogs around the world that are read by many, many people.&lt;br /&gt;&lt;br /&gt;Sadly, there are, so far, only a few, who mention  the Tsunami in their blogs.&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.tompeters.com/entries.php?rss=1&amp;note=http://www.tompeters.com/blogs/main/007234.php"&gt;Tom Peters&lt;/a&gt; is one - but he also understands Asia quite a bit.&lt;br /&gt;&lt;br /&gt;&lt;a href="http://joi.ito.com/archives/2004/12/30/bloggers_without_borders_launched.html"&gt;Joi Ito&lt;/a&gt; (so no management guru) is another one - but he lives in Japan.&lt;br /&gt;&lt;br /&gt;But where are all the other bloggers - those that have a huge following and could boost the donations?  May be I am unfair, am I?&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110441230812017597?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110441230812017597'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110441230812017597'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2004/12/tom-peters-mentioning-tsunami.html' title='Tom Peters mentioning Tsunami '/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110441136508543011</id><published>2004-12-30T20:54:00.000+08:00</published><updated>2004-12-30T20:56:05.086+08:00</updated><title type='text'>Just coming in: New Tsunamis possible.  Warnings issued</title><content type='html'>Yahoo reports that&lt;br /&gt;&lt;br /&gt;"&lt;span style="font-family:arial;font-size:-1;"&gt;Tens of thousands of residents fled coasts in India, Sri Lanka and Thailand after warnings of &lt;span style="font-weight: bold;"&gt;possible new tsunamis&lt;/span&gt; Thursday, and pilots in Indonesia dropped food to cliff-rimmed villages yet to be visited by outsiders four days after the disaster."&lt;br /&gt;&lt;br /&gt;Let's pray that this is wrong alert or that the people are prepared!&lt;br /&gt;&lt;/span&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110441136508543011?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='related' href='http://story.news.yahoo.com/news?tmpl=story2&amp;u=/ap/20041230/ap_on_re_as/tsunami' title='Just coming in: New Tsunamis possible.  Warnings issued'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110441136508543011'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110441136508543011'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2004/12/just-coming-in-new-tsunamis-possible.html' title='Just coming in: New Tsunamis possible.  Warnings issued'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110441068723397462</id><published>2004-12-30T20:31:00.000+08:00</published><updated>2004-12-30T20:44:47.233+08:00</updated><title type='text'>Bloggers without borders launched</title><content type='html'>&lt;a href="http://joi.ito.com/archives/2004/12/30/bloggers_without_borders_launched.html"&gt;Joi Ito&lt;/a&gt; writes that &lt;a href="http://www.b19s.org/"&gt;Bloggers without Borders&lt;/a&gt; was just launched. &lt;br /&gt;&lt;br /&gt;Jonas writes about the Tsunami:&lt;br /&gt;&lt;br /&gt;&lt;span style="font-style: italic;"&gt;"&lt;span style="font-weight: bold;"&gt;Tsunami Outreach&lt;/span&gt;&lt;/span&gt;      &lt;p style="font-style: italic; text-align: center;"&gt;We have found our compassion in this one. Yet, one thing remains and is badly needed, says a friend of mine who just arrived in Sri Lanka and will be contributing what he learned in eight years in Uniform. People. Not the odd-job bystander, not the “activist”, and certainly not the journalist. What is needed most, today, are qualified specialists. Demolitions experts to safely destroy dangerous structures, Doctors, guys and gals who know how to handle a syringe or a gun. The latter is needed more and more as the looting increases and food and medical supplies are being raided by black marketers.&lt;/p&gt; &lt;div style="text-align: center;"&gt;  &lt;/div&gt; &lt;p style="font-style: italic; text-align: center;"&gt;He suggests I throw my visitors behind this and start a list. A “hall of fame” of companies willing to give their employees a few weeks off to come help. One to list companies willing to priority interview returnees who have been fired for taking the big step of personal sacrifice for a common good.&lt;/p&gt; &lt;div style="text-align: center;"&gt;  &lt;/div&gt; &lt;p style="font-style: italic; text-align: center;"&gt;We have those lists for soldiers. We need it for volunteers. What do you think?&lt;/p&gt; &lt;div style="text-align: center;"&gt;  &lt;/div&gt; &lt;p style="font-style: italic; text-align: center;"&gt;&lt;strong&gt;Update:&lt;/strong&gt; We have a number of people pledging frequent flyer miles, small donations, and some part of their income. If you are truly interested in going, have something to contribute, and want more info, I am setting up the site as we speak."&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110441068723397462?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110441068723397462'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110441068723397462'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2004/12/bloggers-without-borders-launched.html' title='Bloggers without borders launched'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110440525453146310</id><published>2004-12-30T19:05:00.000+08:00</published><updated>2004-12-30T19:17:02.103+08:00</updated><title type='text'>AlwaysWoW in The Star</title><content type='html'>&lt;a href="http://star-techcentral.com/tech/story.asp?file=/2004/12/29/technology/9767868&amp;sec=technology"&gt;The Star (Malaysia) &lt;/a&gt;mentioned my blog this morning and they referred to &lt;a href="http://alwayswow.blogspot.com/2004/12/earthquake-or-vibrations-in-kuala.html"&gt;this posting&lt;/a&gt;. While I am happy that they have mentioned it, it is clear that some of the writing had been taken out. Just for those who visit the blog following the article.&lt;br /&gt;&lt;br /&gt;It helped, however, the readership of this blog.  The numbers kept already growing after &lt;a href="http://www.jeffooi.com/"&gt;Jeff Ooi&lt;/a&gt; mentioned my blog. Thanks Jeff.  It didn't help, however, that this blog entry wasn't necessarily the smartest one that I posted and pinged to &lt;a href="http://www.petalingstreet.org/"&gt;Petaling Street&lt;/a&gt; in my life as a blogger. &lt;br /&gt;&lt;br /&gt;The sad piece is that the inflow of spam in my Yahoo Account increased dramatically as well.&lt;br /&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110440525453146310?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110440525453146310'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110440525453146310'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2004/12/alwayswow-in-star.html' title='AlwaysWoW in The Star'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110420869160860567</id><published>2004-12-28T13:29:00.000+08:00</published><updated>2004-12-28T12:42:15.496+08:00</updated><title type='text'>Three thoughts about the earthquake</title><content type='html'>We planned to go to Pangkor Island. But considering the potential of a second tremor, a second tsunami, we decided to reschedule. Now it is Cameroon Highlands. It is sad - really, for the victims of the earthquake. The damages that the earthquake caused. The economic ruin that some families face.&lt;br /&gt;&lt;br /&gt;But what amazes me all the time when I hear about catastrophies is the manner, people come together to help. They just get closer to each other, isn't it? Calls for assistance are responded to, donations are initiated. There is no thinking of war, or killing, of religion and who is right and who is wrong.&lt;br /&gt;&lt;br /&gt;Why isn't it possible that we live together in harmony and help each other every day? Why is it that only in danger, we come together as one?&lt;br /&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110420869160860567?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110420869160860567'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110420869160860567'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2004/12/three-thoughts-about-earthquake.html' title='Three thoughts about the earthquake'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110403211628946111</id><published>2004-12-26T11:28:00.000+08:00</published><updated>2004-12-26T18:48:22.763+08:00</updated><title type='text'>Earthquake or vibrations in Kuala Lumpur?</title><content type='html'>Was there an earthquake this morning in Malaysia or in Indonesia with the vibrations hitting Kuala Lumpur?&lt;br /&gt;&lt;br /&gt;It was about 9.00 o'clock this morning, when the iron bars on my window started to vibrate. I thought that this is weird, since the aircon is not that strong, of course, to move those bars. But they kept shattering.&lt;br /&gt;&lt;br /&gt;I just ignored it.&lt;br /&gt;&lt;br /&gt;About 30 minutes later, my sister in law called me from her apartment building in Taman Desa. She said her building shook. She first thought that she was dizzy, but then, she saw picture frames moving, and realised that her building was shaking.&lt;br /&gt;&lt;br /&gt;She went down, together with other inhabitants.  Police was also there, and ask inhabitants to evacuate the building.&lt;br /&gt;&lt;br /&gt;Anybody knows something more?&lt;br /&gt;&lt;br /&gt;Okay - here is a picture from Yahoo.&lt;br /&gt;&lt;br /&gt;&lt;a href="http://photos1.blogger.com/img/5/1109/640/Earthquake.1.jpg"&gt;&lt;img style="border: 1px solid rgb(0, 0, 0); margin: 2px;" src="http://photos1.blogger.com/img/5/1109/320/Earthquake.1.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;It must have been a pretty bad eathquake - &lt;a href="http://story.news.yahoo.com/news?tmpl=story2&amp;amp;u=/ap/20041226/ap_on_re_as/indonesia_earthquake"&gt;Yahoo&lt;/a&gt; reports that up to 3,000 people died, and that waves even hit Sri Lanka, and India:&lt;br /&gt;&lt;br /&gt;"&lt;font&gt;Sri Lanka's prime minister said 1,500 people were killed in that country. Officials in India reported 1,000 dead. More than 400 were reported killed in Indonesia, 120 in Thailand and 15 in Malaysia."&lt;br /&gt;&lt;br /&gt;&lt;/span&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110403211628946111?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110403211628946111'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110403211628946111'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2004/12/earthquake-or-vibrations-in-kuala.html' title='Earthquake or vibrations in Kuala Lumpur?'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry><entry><id>tag:blogger.com,1999:blog-5467244.post-110398967813124325</id><published>2004-12-25T23:30:00.000+08:00</published><updated>2004-12-26T00:02:10.056+08:00</updated><title type='text'>Santa Claus brought the Playstation</title><content type='html'>Those who follow the blog will remember that my kid wished for a &lt;a href="http://alwayswow.blogspot.com/2004/12/santa-claus-and-playstation.html"&gt;Playstation&lt;/a&gt;.  Well, thanks to a lot of comments, and e-mails, and telephone calls (thanks &lt;a href="http://ashsownmind.blogspot.com//"&gt;Ash&lt;/a&gt;), Santa Claus actually brought a unit and put it under the Christmas tree.&lt;br /&gt;&lt;br /&gt;There is nothing better than to see the beaming eyes of a kid who is happy. He played a lot today, and he was good at it. I was testing some of the games earlier, and I had problems in moving my finger fast enough or even getting a handle on what is required. Especially with &lt;a href="http://spiderman.sonypictures.com/"&gt;Spiderman&lt;/a&gt; - I constantly crashed on the pavement - I did not quickly enough realise what buttons to press, duh!&lt;br /&gt;&lt;br /&gt;Now, my kid loves Spiderman too, and so he played it a long time today - no problems at all. Well, okay, he faces some challenges in getting to the action on time to save the world. He likes to move here, swing there, and crawl over there - he had a lot of fun jumping onto the roof of the cars and let them carry him through town.&lt;br /&gt;&lt;br /&gt;Nevermind - but what I want to say is that kids comprehend so much more of technology than we "elderly people" do. I recently read somewhere (don't find the link anymore) that companies in Europe still have problems in getting 3G to take off. The author of the article concluded that those challenges boil down to two issues: Firstly, the prices for MMS and 3G are still to high (may be so in europe, I don't know in Asia), and that the operator should hire some teenagers to figure out what is cool at 3G. 3G is more than sending pictures to your friends.&lt;br /&gt;&lt;br /&gt;The point that I want to make is that even my kid seem to be ahead of me in some games (not all - I beat him in the car race). Sure, I catch up, and it might take a bit longer, but it is the same issue. &lt;span style="font-weight: bold;"&gt;Corporations need to have young people in their management team, or on their board.  &lt;/span&gt;If older people decide what is good for young people, and what products young people like, it sure will fail.   Now take a look at the Annual Reports of big corporations in Malaysia and you get a feeling that something needs to change.&lt;br /&gt;&lt;br /&gt;One more cute point to this post that became more serious than I thought - when I brought my kid to bed he said with a sigh: "I like to play Playstation. It sure was nice of Santa Claus to bring me one."&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5467244-110398967813124325?l=alwayswow.blogspot.com'/&gt;&lt;/div&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110398967813124325'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5467244/posts/default/110398967813124325'/><link rel='alternate' type='text/html' href='http://alwayswow.blogspot.com/2004/12/santa-claus-brought-playstation.html' title='Santa Claus brought the Playstation'/><author><name>Andreas</name><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='09584712387415269374'/></author></entry></feed>