Jaya Jusco

Training of store attendants and promoters is another favourite of mine. I haven't picked on it here yet, but it happens all over Malaysia that one is confronted with one who is poorly trained and are just useful in putting customers off.

I currently have a flu, and went with my wife to Jaya Jusco in Megamall - incidentally the same day as the story below happened

We went to the pharmacy in Jaya Jusco, and my wife wanted to buy some herbal candies. We asked a promoter if they have it, and she just stood there, looking into the same aisle my wife did, and said - "No, I don't think so, don't have." My wife went into the same aisle and what happened? The product was there - not behind another product, not hidden at the lowest shelve, no, plain obvious and visible. Makes you wonder how some stores make money!