AlwaysWoW! For a Great Great WoW in Life

Thoughts from me about things that are cool, that are WoW, that blow me away. Observations about businesses and people from a wide variety of life. Daily encounters - and thoughts outside the box, inside the box and without any box. New thinking, and challenging old thinking. Passionate about life, about respect, and about integrity.

Friday, December 10, 2004

My accent and HP shop in Megamall

I went to the HP shop in Megamall’s IT City yesterday. First, to check for the PS2 that I plan to get for my kid for Christmas, but also, I started to browse around for a new IPaq. I want one that allows me to write a blog entry anywhere I am. I am not sure if I want to buy one now, but checking is always good.

While I was standing outside the HP shop called Micro House, the sales guy came out from the inside to check out what I want. As usual, I responded that I am just browsing, but than remembered the discussion in Malaysia a couple of weeks back about a possible tax that will be imposed on PDAs.

So I asked the guy in my typical German accent if VAT has already been imposed. He looked at me, looking somewhat startled and said: “No Sir, not yet, but I am also waiting for it to come.”
I thought, that doesn’t make much sense – a sales guy waiting for a tax?

I realized, he thought I was talking about a new PDA model. But how sincere is that? He just responded as if he knew what I was talking about - if he doesn't understand what I am saying he could ask. A lot of people do that, you know. My trust in him dropped by 10 points.

So I said “No, I am not talking about a new model. There was the discussion in Malaysia to impose this tax, this VAT on PDAs. My question is, has it already been introduced or not?”

He said “no, not yet, but HP has already been informed that they have to include the tax into the prices by January. Now, we are selling all that is there with the prices before the VAT.”

His first response caused my trust in him to skydive but than, may be he really tried to make sense of what I was saying. Or was he trying to pull off a sales from me?


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